The Ministry of Housing and Urban Planning announced thelaunch of a service to submit requests for housing units for people withdisabilities for nominated applications electronically, via the remote customerservice centre platform available on the ministry’s website www.housing.gov.bh.

The Ministry stated that the service provides citizens whobenefit from the nomination certificate for residential units and apartmentservices, the possibility of submitting a request to benefit from an equippedunit in the event of a disability for one of the family members. The service isbased on the Ministry’s ability to provide the necessary time to qualify theresidential unit according to the type of disability, and thus the family’sbenefit from it during the project delivery phase.

The Ministry explained that the service was designed to havesimplified steps. This includes filling the electronic form for the service andattaching the medical report. They will start the procedure after accepting theapplication following the conditions regulating the service, the most prominentof which is that the candidate submits a statement of the existence of adisability in the applicant or one of the main family members included in thehead of the household’s application.

The launch of this service comes based on the ongoingefforts to implement the digital transformation plan for all services andtransactions provided by the Ministry to citizens, following the goal stated inthe Government Program 2023-2026, related to supporting efforts aimed atdigitizing government services and transactions and making them electroniccomprehensively and gradually. In addition to responding to citizens’ suggestionsthat reach the Ministry through its various channels to develop the servicesprovided to citizens.